Saturday, 10 April 2010

iTunes 9.1 Album upgrade problems

Here was a curious problem. Apple Software Update said iTunes 9.1 is available, so I installed it.

Then I connect my iPhone and launch iTunes. It says "updating library". OK no problems,
this is a regular occurrence. But, it never completed. Even after 2 hours. iTunes was un responsive so I force quit.

Re-launching iTunes I get "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file".

Hmmm googling suggests that this can be fixed by copying / moving the Library file and copying / moving back. Tried that and now I get "the iphone is in use by another user on this computer".


Huh weird. I tried restoring the library by Time Machine, same all over. Tried a new library, but thats empty.

So I called Apple and they had me use the version that gives the 'in use' message. But how to fix this. After quite a while holding, they say, restart your Mac. So I did. Crashed on shutdown, and then on restart, all is OK.

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